Is there no more EE live chat?

Monkeyman101 · ‎04-08-2022

I am a loyal customer but want a reduction to the advertised price plan. How do i go about this if there is no more EE live chat. I know that i'm going to be put onto a salesman for ages and i have better uses for my time.......

BrendonH · ‎04-08-2022

Log into your MyEE account when someone is available a live chat box will pop up.

BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

XRaySpeX · ‎04-08-2022

@Monkeyman101 : Just click "Contact Us" at the top of any Community page and follow through for what you want until you see "Start conversation" to Live Chat during UK business hours.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Monkeyman101 · ‎05-08-2022

Thanks

Monkeyman101 · ‎08-08-2022

i have tried all of this but nobody pops up to chat?

Leanne_T · ‎08-08-2022

Hi @Monkeyman101

You can find the message us option on our get in touch page here. This will show when an agent is available.

If this is not showing, please give us a call on 150 and the team will be happy to help.

Leanne