Is it just me, or is the entire My EE site broken and bordering on useless?

[Markcal1]

I get an "Oops something went wrong" error on the following features:

1. Attempting to view itemised bill

2. Attempting to change account permissions

3. Any kind of upgrade

It is just me? Or is this a known issue?

[Gareth43]

No mate it’s not just you there is quite a few issues with regards to the website and app. 

[Christopher_G]

Hi @Markcal1

Welcome to the community.

Could you try using a different device or browser please? I've tested mine this morning and can access all of these features.

Chris

[Markcal1]

Hi Chris, 

It appears to be specific to the second line on my account. I can upgrade my phone, but the second phone, for which I am the bill payer, but not the user, gives an "Oops" error whenever I try to either upgrade or add an additional user to the account so they can manage it themselves.

[Christopher_G]

Ah, OK thanks @Markcal1.

I would suggest speaking to our Mobile Care team to see if they can help with that.

Chris