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Impossibility to add my details so I can see my account online

51940
Investigator
Investigator

‎24-06-2024 05:57 PM - edited ‎24-06-2024 05:59 PM

I have been struggling for over an hour to add my details so that I can see my accounts online but each time there is something not correct in red although it is!

 

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎24-06-2024 06:15 PM

Hi @51940 

Have you tried registering online first. 

Thanks 



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51940
Investigator
Investigator
In response to Northerner

‎24-06-2024 06:18 PM

That is what I thought I was doing but it kept refusing certain items
Back in moment ...
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Christopher_G
EE Community Support Team
In response to 51940

‎25-06-2024 07:42 AM

Hi @51940 

Welcome to the community.

Could you try doing this on the EE Online desktop site on a couple of different devices/browsers please? Are you able to then add the information?

Chris

51940
Investigator
Investigator
In response to Christopher_G

‎25-06-2024 08:43 AM

Nice to hear from you, Nick. Thank you for your suggestions a) hopefully it
is being sorted by New EE and b) I am of 'a certain age' and what you
suggest would be well beyond my capabilities.
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