I would like to know why is it for the past weeks each I login to my account it'

[burshasegree]

would like to know why for the past  couple weeks each I'm trying login into my account it's saying my being improved 

[Chris_B]

@burshasegree  have you tried clearing the device cache and uninstalling and reinstalling the app ? 

[Leanne_T]

Hi @burshasegree 

Thanks for coming here 🙂

Can you try the steps provided by @Chris_B and let us know if this works for you? 

If not, can you access your My EE account online? 

Leanne 🙂