I spoke with an EE person on 29 November by phone. I was calling because there was a grave mistake regarding my credit rating on my account. He said he'd look into it and call me back later that week or some time the following week at teh latest. That was two weeks ago. I have tried phoning EE but every number I call is answered with a message saying they will send me a text with a link to log in to. But none of the links include a choice of my issue.
If this is what EE think makes them the favourite mobile operator for 12 years, they are deluded. If I don't ghet some response from EE some, I will change to the Three network as they not related to EE or BT. I am thinking that if I stop my direct debit, they will bloody quickly get in touch.
