I have multiple phones on my EE account and although I used to be able to see my plan details, I also now can’t see my plan.
when I go into the EE app and click on plans and subscriptions it’s says
this service isn’t working right now! We’re working hard to get it up and running, try again later. Visit our website or get in touch if it’s urgent.
The strange thing is, if I ask anyone else who uses EE and has the app to go into their account, then it works perfectly for them and they can see their plan details including when their contract is coming to an end !!!
Like the others on here I have raised this with EE but it never gets sorted and now I see that this thread is years old and it’s not just my account that it’s happening with.
Is this because EE don’t want certain people seeing their account details as this should’ve been sorted ages ago. I’m seriously considering leaving them over this and it’s beyond a joke now !!!
