I trying to pay my mobile bill

[Jatinpatel7]

I wasnt aware I missed a payment so they cut me off. Then I asked to connect me back until I get my card. And now I'm trying to pay it and it's not allowing me. I agreed with them 8am today morning. But it's not letting me

[Debbie_G · Accepted solution]

Hi @Jatinpatel7.

Thanks for coming to the community. 

Are you logging in through the EE app or EE account online to make your payment?
What happens when you try to complete this? 

You can find more information on the different ways you can pay on our How Do I Pay My Phone Bill? Help page.

Debbie