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I order samsung A17, no confirmation email

OmobolanleA
Explorer
 
1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

HI @OmobolanleA 

Welcome to the community.

I know you'll be keen to find out what is happening with your order.

It is worth checking the spam or junk folder on your email to see if anything has dropped into there.

If there is no email there either, give our customer service guides a call, and they'll bring up your account and check that the order has gone through.

If it didn't, they can help to get it placed.

Michael

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2 REPLIES 2
OmobolanleA
Explorer

I have same problem today... samsung A17

Michael_D
EE Community Support Team

HI @OmobolanleA 

Welcome to the community.

I know you'll be keen to find out what is happening with your order.

It is worth checking the spam or junk folder on your email to see if anything has dropped into there.

If there is no email there either, give our customer service guides a call, and they'll bring up your account and check that the order has gone through.

If it didn't, they can help to get it placed.

Michael