I can’t gift data after app upgrade!!!

[miketan]

Help!!

[Christopher_G]

Hi @miketan

Welcome to the community.

You should be able to find it under 'view full usage' then 'Data Gifting'.

Chris

[miketan]

Hi 

I can’t see anything after clicking “gift your data” under tab Data Gifting”.

Would you please help? Thanks

 

[miketan]

Hi 

would you please help? 
it’s urgent 

thanks

[Leanne_T]

Hi @miketan

Thanks for the image. 

Can you gift data through your My EE account online? 

Leanne. 

[AK9991]

No I can’t gift data on the app or online

[Leanne_T]

Hi @AK9991

What happens when you try and gift data? 

Leanne. 

[AK9991]

The gift doesn’t go through

[Leanne_T]

Thanks @AK9991

Please give us a call on 150 and the team will get this looked into for you. 

Leanne 🙂