How to activate my ee account

[Vaz1234]

Hi, how do I activate my 'My EE' account. I used to be on EE, and have just joined again. Now it says its deactivated and I don't know how to fix it. 

[Katie_B]

Hi @Vaz1234. 

Welcome back to EE 🙂

It's possible that your email address is still linked to a closed EE account. 

I'd recommend giving us a call and our customer care team will be happy to help further. 

Katie

[Vaz1234]

Hi,

Thank you for your reply.

The issue I I work 8-8 6 days a week, I don't think I'll get a chance to
call you.

Is there a way to do this via email or chat?

Thank you

[Katie_B]

Hi @Vaz1234. 

Our Live Chat team are available but through the EE app. 

Customer care is open till 9pm Mon-Fri and till 8pm Saturday-Sunday. 

Katie