30-08-2022 11:08 PM
Hi All,
I have mine a my other half’s phone on my account, both pay monthly. Gifting data isn’t working through the app.I can select her number as the number to gift from, but don’t get my number as an option to gift too.
This was working until recently. Possibly app related, but I am just out of contract.
Half also tried online via safari on the iPhone, but clicking the below just takes me to blank page…
I think something is broken…
Thanks.
Solved! See the answer below or view the solution in context.
05-09-2022 09:56 AM
Yes, but it is less convenient. apparently they will be rolling out an update to the app on the 6th. Let's see.
30-08-2022 11:40 PM
Update: I managed to do it online on my laptop, so something is definitely broken when using an IPhone.
30-08-2022 11:44 PM
It's not the iPhone; it's the app. You did it with your online MyEE which you can access from both lappy & phone.
04-09-2022 06:06 PM
Similar issue here. Tried to gift data from my number, I manage the account, to my wife’s number, but there is no drop down selection in the ‘gift to’ box. EE seem to have too many issues of late. I’m getting very frustrated.
05-09-2022 07:58 AM
05-09-2022 09:56 AM
Yes, but it is less convenient. apparently they will be rolling out an update to the app on the 6th. Let's see.
05-09-2022 10:15 AM
09-09-2022 04:16 PM
Gifting data now appears to be working again in the latest app update.
Thanks All.
09-09-2022 04:20 PM
Thanks for the update @Miwalker
Leanne.