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Gifting Data

jummyskae2002
Visitor

‎14-08-2023 02:00 PM

Hi, I have not been able to gift data both on the app on the web. It is coming up with an error message. How do I go about it?

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎14-08-2023 03:13 PM

Hello @jummyskae2002 ,

Welcome to the community,

Have you tried uninstalling and reinstalling the app? You will otherwise have to ring customer service to get them to reset your account. 

I would also suggest you clear your cache and see if that makes any difference.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.