Getting error when trying to suggest a new feature

natwor · ‎25-04-2023

when trying to use the 'Suggest a feature' link from the My EE website (https://community.ee.co.uk/t5/My-EE-app-and-website/What-would-you-like-to-see-in-My-EE/td-p/924897?...) I get the following error.

XRaySpeX · ‎25-04-2023

Where did you get that link from?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

natwor · ‎28-04-2023

The link was in my 'My EE' landing page, in the 'Get in Touch' section of links on the left side of the page.

sircompo · ‎22-06-2023

I just experienced the same issue.

Android app > Help > Leave Feedback

This opens a browser to the following URL : https://community.ee.co.uk/t5/Final-Archive/What-would-you-like-to-see-in-My-EE/td-p/924897?adobe_mc...

(some strings redacted as I suspect an auth token was included)

This appears to be an archived thread; an error would be expected when attempting to create a new message on it.

This probably needs to be escalated to your app development team.

James_B · ‎22-06-2023

Thanks for feeding this back @sircompo

I'll raise this with the team now.

James