Finding emails

[Ditzy2]

Hello out there, I am with bt/ ee. EE for my texts, calls ,and emails. I cannot for the life of me find where to start to access any of these things!! Can someone please help before I go crackers. Thank you. 

[Katie_B]

Good afternoon @Ditzy2. 

Welcome to the EE Community. 

Is your home broadband with BT and your phone services with EE?

Speak soon, 

Katie

[XRaySpeX]

You should be able to just start using them.

Are you on contract or PAYG?

What does texting AL to 150 from it fully report verbatim (it is free)?

[Ditzy2]

Hi Katie, Ditzy2 here, thank you for responding, Yes to you question above .. It appears that the only thing I cannot access is the email section . Have searched for it for ages!   I definitely cannot get it on bt. I just can’t find the link to the emails. I don’t want to change my email address. Hope that you can possibly help thank you. 

[XRaySpeX · Accepted solution]

EE don't provide you with any particular email section. You just browse to the login page of your email provider. For BT that would be https://my.bt.com/s/apps/appsvas/index1.html#!/email/

[Ditzy2]

Hello Katie, thank you for your message earlier. I did answer it, but I think I pressed the wrong button..it’s all sorted now, so thank you again.  Ditzy2. 

[XRaySpeX]

Posted in the open:

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@Ditzy2 wrote:

Hello there, ditzy2 here. Thank you for your feedback, it’s taken me a wee while to get this sorted. BT had completely closed off my email with them and kept referring me to EE. I have been bouncing back and forth between them. I ended speaking to an actual person!, It is now all sorted . They have been just slow in joining the dots up so to speak..     Thank you for all your help it was appreciated.   Ditzy2. 

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[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.