Ee upgrade

Aziz12 · ‎19-07-2023

The upgrades are worse than finding a deal as a new customer. Even a sim deal is far worse than my current. I have 50 gb for £15, the best cheapest deal I can upgrade too is 5gb for £20 p/m

The handset deals are ridiculous. I can buy a new mobile and contract with better rates. There is no good faith for loyal customers

Northerner · ‎19-07-2023

Hi @Aziz12

You don't have to upgrade.

Try speaking to EE CS on 150 to establish what deal they can offer. That said you're paying the minimum for a deal you agree is better than the current EE pricelist.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎19-07-2023

Hi @Aziz12

You don't have to upgrade.

Try speaking to EE CS on 150 to establish what deal they can offer. That said you're paying the minimum for a deal you agree is better than the current EE pricelist.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.