Solved: Re: EE

JHONS · ‎05-03-2026

Why EE need to do maintenance so frequently, if I’m not wrong few days ago they did maintenance now again. Where as I was with SKY 8 years and they never done this type maintenance. It’s frustrating.

Chris_B · ‎05-03-2026

@JHONS when EE do this they do it roughly from around 11 o’clock at night till 6 o’clock in the morning when it will cause the least disruption of the vast majority of customers.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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JHONS · ‎05-03-2026

Why the apps is down

XRaySpeX · ‎05-03-2026

Foe maintenance. Come back in A.M.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎05-03-2026

@JHONS when EE do this they do it roughly from around 11 o’clock at night till 6 o’clock in the morning when it will cause the least disruption of the vast majority of customers.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

zulu17 · ‎08-03-2026

I certainly agree that the amount of maintenance time and its current commencement time is problematical. I would have thought commencing in the early hours of the morning would be better than a 11pm start Perhaps EE could have a status page of the times for the maintenance rather than the current situation where no indication of resumumtion us given.