The EE Community

Is the Mobiwire Verda discontinued or just out of stock? When will it return?

Wanted to buy one but it sold out a few days ago and vanished from the PAYG section of the site, the sim free one is still up.https://ee.co.uk/products/mobiwire-verda-sim-freeIs it discontinued or just out of stock? When will it be available to buy a...

I have the same. Turns out it is correct. Something to do with sms messages from them showing as unknown sender. Shame as I holed that EE might have stopped ripping off there customers who travel to the EU and letting the data package carry over from...

Received EE txt of network upgraded & reboot phone. What upgraded ?

Hi,I received EE txt this morning. Saying.‘Great News,we’ve upgraded some network setting reboot phone. Does anyone know what is upgraded ?thanks

I want to take the phone in installments but I don't want a new card because I a

I am your customer and I have a SIM card from you and I want to take a phone in installments.

Replacement Sim after losing phone

Hi I have lost my phone bought a new one and just received a replacement SIM.. Activation process requires typing in pin sent via text message to my number. I cant receive that message bacause my SIM is not activated Replacement phone is Galaxy A20e ...

Roaming charges

Hi,  I'm going to the Dominican republic next week, I will be wanting to buy the 7 day pass when I get there, my question is, will it get added on to my monthly bill? Thanks

Re: Sim saying not registered on network

I'm getting the same here and my mother's phone, which is linked to the same EE account, is having the same issue. I cannot get incoming or do outgoing calls but I can get internet. Currently abroad in the USA. I have plenty data remaining.

Microsoft Teams Quality Issue

Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...