EE website

Rob1235
Visitor

Why is EE website doesn't work properly? Is it only me or someone else has same problem? Always when I want to click on some product it will say something went wrong or Internal Server Error etc. 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi there @Rob1235 

Thanks for coming to the community. 

Could you try clearing all cookies and cache for the web browser to see if you can view the product on the EE Shop page. 

If you continue to get an error message and your logged into your EE account at the time, please get in touch with our mobile guides and the team can check everything at our end for you 🙂

Thanks 🙂

Leanne. 

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1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @Rob1235 

Thanks for coming to the community. 

Could you try clearing all cookies and cache for the web browser to see if you can view the product on the EE Shop page. 

If you continue to get an error message and your logged into your EE account at the time, please get in touch with our mobile guides and the team can check everything at our end for you 🙂

Thanks 🙂

Leanne.