28-10-2025 07:18 PM - edited 28-10-2025 07:20 PM
Why is EE website doesn't work properly? Is it only me or someone else has same problem? Always when I want to click on some product it will say something went wrong or Internal Server Error etc.
Solved! See the answer below or view the solution in context.
29-10-2025 08:26 AM
Hi there @Rob1235
Thanks for coming to the community.
Could you try clearing all cookies and cache for the web browser to see if you can view the product on the EE Shop page.
If you continue to get an error message and your logged into your EE account at the time, please get in touch with our mobile guides and the team can check everything at our end for you 🙂
Thanks 🙂
Leanne.
29-10-2025 08:26 AM
Hi there @Rob1235
Thanks for coming to the community.
Could you try clearing all cookies and cache for the web browser to see if you can view the product on the EE Shop page.
If you continue to get an error message and your logged into your EE account at the time, please get in touch with our mobile guides and the team can check everything at our end for you 🙂
Thanks 🙂
Leanne.