29-04-2026 08:44 AM
Why does the EE phone number on their website take me to o2 pay as you got top up service? The number is 03301231105. I need to speak to someone at EE but can't. Their service is even worse than virgin media's and that's saying something!
Solved! See the answer below or view the solution in context.
29-04-2026 11:07 AM - edited 30-04-2026 01:38 PM
Hi @mtizzle70
Welcome to the community.
Just to add to Colstalex, you can find information about How to top up your EE pay as you go mobile here.
You can also check all the Numbers EE partners will call from via this page.
Thanks
Ritu
29-04-2026 09:01 AM
A quick check of Google shows that number has been used for Scams. Where did you get it? Easiest way to top up is using the EE app.
29-04-2026 11:07 AM - edited 30-04-2026 01:38 PM
Hi @mtizzle70
Welcome to the community.
Just to add to Colstalex, you can find information about How to top up your EE pay as you go mobile here.
You can also check all the Numbers EE partners will call from via this page.
Thanks
Ritu
29-04-2026 01:26 PM
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14-05-2026 12:18 PM
Thanks for all of your replies. The thing is I am with O2 on a PAYG sim and not with EE for mobile. I was simply wishing to discuss my EE broadband contract with them. Also I have a very old phone which does not support apps.
14-05-2026 12:28 PM
@mtizzle70 wrote:Thanks for all of your replies. The thing is I am with O2 on a PAYG sim and not with EE for mobile. I was simply wishing to discuss my EE broadband contract with them. Also I have a very old phone which does not support apps.
Do you have a landline with your broadband contract?
14-05-2026 12:53 PM
No I am afaid not.
14-05-2026 12:57 PM
Call one of these:
07953 966 250 (standard rates apply) or 0800 956 6000
14-05-2026 01:07 PM
If you are calling from O2 PAYG and don't have any credit, it's probably redirecting any call you make to the O2 top up line.
14-05-2026 01:52 PM
Thank you for your replies, you have been most helpful 🐵