EE perks revalidation issues

[AQUINOE0810]

Hi EE,

I am trying to revalidate my EE perks but when i enter my NHS email a message 'this email already exisits' shows up. 

Ive just been on the phone to EE who habe suggested to contact my trust HR? Surely that cant be the case?

I have used the discount code in the past and never been an issues.

Does someone have answers?

[AQUINOE0810]

 

[Ali_A · Accepted solution]

Hi @AQUINOE0810 
 

I'd love to help you get your PERK account working again. 
I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[JJ02]

I have exactly the same problem. How do you get around it

[JJ02]

Could you send it to me too please?!

[Christopher_G]

Hi @JJ02 

Welcome to the community.

I've sent you a private message to try and help with this. Could you take a look at your community inbox and get back to me please?

Thanks

Chris