EE is diabolical can't even ring them on 150. Sooner i leave the better.

Billy62again · ‎24-06-2023

Alex_M · ‎24-06-2023

Hi @Billy62again,

Have you tried using EE’s live chat?

You can also call 07953 966 250 from any phone, instead of 150.

Thanks,
Alex

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bristolian · ‎24-06-2023

What happens when you try calling 150? Can you call other numbers?

What's the issue you have with your EE service?

Schockwave · ‎25-06-2023

@Billy62again , EE had a technical problem on Friday, I rang them yesterday, and within one or two minutes was talking to customer service, so worth trying again.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

ArrellBee · ‎27-06-2023

Agree with you, absolutely disgraceful, I've been trying for days to cancel with no success. Round in circles. Ringing this 966 150 number is a joke.

James_B · ‎27-06-2023

Hi @ArrellBee,

Welcome to the EE Community. 🙂

If you call 150 and follow options 2 > 1 > 4 > 4 > 1 you'll be connected with our cancellations team.

Hope this helps.

James

ArrellBee · ‎27-06-2023

Hi there, can't call 150, don't have an EE SIM have to use my other phone
which is Virgin. Plus I am abroad at present.

James_B · ‎27-06-2023

Hi @ArrellBee,

You can select the same options after calling +44 7953 966 150 to get in touch with the cancellations team.

Hope this helps.

James

ArrellBee · ‎28-06-2023

will try again cheers

James_B · ‎28-06-2023

No problem @ArrellBee 🙂

James