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EE TV Remote flashes green not purple

New EE tv customer, I've tried to set up my remote, everywhere says to reset it it should flas purple 3 times, mine only flashes green. It wont control my telly which is a c 7 year old LG. When I go on settings on the ee box and select bluetooth remo...

Resolved! Apparently I can't afford an upgrade

Is there an issue with upgrades?I am trying to upgrade from a sim only from £11 pm to a  36 month plan for £24 but after putting in salary range it's telling me I can't afford that. I put in one of the higher brackets so it's nonsense to think I can'...

tsfmbarr by • Contributor
  • 571 Views
  • 11 replies
  • 4 Helpful

iphone 12 battery replacement

Hi, I have an iPhone 12 and my battery health is at 79%. Can anyone tell me how much EE charges for a battery replacement and what type of battery they use? Thanks!

simran-1 by • Explorer
  • 26 Views
  • 2 replies
  • 0 Helpful

Roaming in turkey

I just taken out two the full works plan from eei have told before that turkey is covered in my package as a roam free Country is this true ??if soo i just see it any where on the site can some please clear this up for mejust spoken to an operator ag...

Saner by • Visitor
  • 11 Views
  • 0 replies
  • 0 Helpful

Resolved! Upfront payment

Hello I'm just need to know when you can refund me 30£ upfront payments.im placed order 17.08.2025 .and why you saying we don't charge any money until order is successful. Payment has been taken it's not pending  JOSEF **************** [Mod edit: Ple...

joecity77 by • Investigator
  • 36 Views
  • 2 replies
  • 0 Helpful

EE62D Never connecting to EE for a week

Hey guys,Hoping someone can help before I raise hell with EE themselves.The EE62D mifi box I have just will not change from the cyan connecting light at all. I've reseated the battery after a few minutes, repositioned the box itself near a window/hig...

Re: EE Roaming - Getting ready to use your phone abroad

Once again arrived in France and received the EE message about roaming and clicked the link. As last time, was taken to the page but there is nowhere to choose a 7 or 12 day pass. EE failed to answer the problem last time

AlanJH by • Explorer
  • 63 Views
  • 5 replies
  • 0 Helpful

Resolved! how to get the MCK code

Hi, is there a web chat to help me get the MCK code, I've tried to unlock my phone but the Network unlock code i was given when entering the IMEI...the unlock code didn't work...now it's saying too many incorrect attempts and is asking to Enter MCK. ...

Bonny_lad by • Investigator
  • 132 Views
  • 8 replies
  • 0 Helpful
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EE August tech drop is here

Today, for one day only, the Samsung, Galaxy Book4 15.6in i5 8GB 512GB  laptop will cost you £399 - that's 50% off, saving you £400! Offers ends 11.59pm tonight.  More reasons for you to get your hand...

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Introducing Safer SIMs

These school holidays, 3.8million families are set to debate smartphone rules with their kids. To help, EE – the UK’s best network for families – today is launching a new suite of Safer SIMs . Safer S...

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Switch on Netflix with EE TV

Here's a quick look at some of the highlights already available on Netflix, and some exciting new content coming soon. Out now Ginny & Georgia: Season 3  As Georgia's trial sends shockwaves through We...

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