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EE app has issues

sb439
Explorer

‎28-08-2026 06:32 PM

When I use the EE App and click the ‘manage’ button, the screen just flashes and I can’t do anything 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎28-08-2026 06:58 PM

Hi @sb439 

What device.

Have you checked you are using the most recent app version.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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sb439
Explorer
In response to Northerner

‎28-08-2026 07:01 PM

Yes, most recent app. Tried on iPad and iPhone - same issue

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Leanne_T
EE Community Support Team
In response to sb439

‎29-08-2026 08:47 AM

Hi @sb439 

Thanks for coming to the community. 

Can you access your EE account online and access Manage?

Have you tried deleting and reinstalling the app? 

If you have tried this already, please get in touch with our technical support guides and they can get the app looked into and see what is needed to help get this sorted for you. 

Leanne 🙂

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