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Resolved! Live chat
How can i find live chat with EE
Replacement Smart Hub Plus as old one when faulty
just installed my replacement hub my landline wouldn't configure onto the new Hub and can't set up game Mode as keep getting stuck on the Preparing update step 1 of 3
Smart Hub Pro: Hands On - The good, the bad and the ugly
Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...
Bill payment isn't showing on EE after two weeks
I paid my bill via card on Tuesday 19th December for quite a sizeable amount of money, which was immediately taken from my bank account.The bill was still showing unpaid, and after getting in touch with customer services, they said to wait and the mo...
Payment taken but no confirmation or device received
Hello,I placed an order 3 days ago for a smart hub 4g device (mobile internet) under a monthly contract (domiciliation 50£) and paid directly £150 upfront for the device. The money has been taken from the bank instantly but I haven't received any con...
Number migration and change of ownership
Hi My daughter currently has a number under Three, the contract is in my name but she's authorized person. This means she has some limitations on managing the account, specially considering I moved to Spain and she's still in the UK. Since the contra...
No confirmation email
I placed an Iphone 16 pro max order but I did not recieve any confirmation email i checked the spam folder as well please tell me how i can get my order number and everything payment is already done from my side
Mini box with signal extender keeps freezing
We have a second tv that runs off a mini box with signal extender, but it keeps freezing. Usually it comes back on if we turn off the box and restart it, but it happens a lot. Sometimes 2 or 3 times in one evening, sometimes every night for around a ...
Spam gaurd
I cancelled the spam gaurd duo £2 a month a few months back and gone on today an see I’m still being charged for it yet it has cancelled as it no longer says suspect scam calls now
EE store txt but I didn’t order anything
Hello I’ve just received a txt saying ;Thanks for your order placed on 11/07/2025. Your sales order number is (order number). We'll message when your order has been dispatched, with tracking details.but I’m not even with EE and I haven’t ordered anyt...
