EE Web SIte "Blocked"

[Cliff_G]

Trying to log in to my account at ee.co.uk.  I click Login then enter username and password. The site then put up the top banner and a bottom banner, then the circle of dots goes round for ages, the same incomplete page then reloads, again and again, probably 5 or 6 times, before ending up with "BLOCKED"  Now just going to ee.co.uk is "blocked"

Some anti-bot mechanism probably.

HELP!

[Northerner]

Hi @Cliff_G 

Tried a different browser.

Make sure you're not using a VPN. Assume you're in the UK as well? 

Thanks 

[Cliff_G]

Have done that. Yes, UK. No, No VPN, straight through EE's own router.

Have tried Firefox (my usual) and Chrome.  Have also cleared cookies and cache. Also disabled all plug-ins. Tried on my Android phone with Opera and it worked fine (through the same router)

 On my laptop almost any page other than ee.co.uk home page gives me "blocked"

[Northerner]

Hi @Cliff_G 

• Try your mobile not on WiFi but on the mobile network.
• Try clearing your browser cache.
• Try restarting your router.

Thanks 

[Cliff_G · Accepted solution]

And now it works perfectly. No idea what changed.

I assume a glitch at EE Towers. Not impressed with the web site, though.