21-03-2025 05:10 PM
Here is an example of EE Essential Plus plan where multiple discounts can be applied. On the other hand, EE one comes with 20£ and when I ask sales team to apply one more discount they say in EE only one discount can be applied, if that's the case then how I am able to apply multiple discounts above?
I like monthly contract over yearly contract and therefore wanted to go with EE One plan.
Solved! See the answer below or view the solution in context.
22-03-2025 09:17 AM - edited 22-03-2025 11:18 AM
Hi @Rky
If multiple ineligible discounts are applied at checkout, the order will fail.
It will be cancelled / rejected at time of processing, and you'll be sent an email requesting to call in to discuss the options.
Ali
22-03-2025 09:17 AM - edited 22-03-2025 11:18 AM
Hi @Rky
If multiple ineligible discounts are applied at checkout, the order will fail.
It will be cancelled / rejected at time of processing, and you'll be sent an email requesting to call in to discuss the options.
Ali
23-03-2025 04:15 PM
No, that's not the case because this is official way of placing order.
23-03-2025 04:58 PM - edited 23-03-2025 04:59 PM
The order could still be rejected at the end of the process as detailed by @Ali_A.
I have personally experienced this with a SIM in the past.
24-03-2025 08:21 AM
@Rky It’s only an application for an order it doesn’t have to be accepted.
27-03-2025 07:48 AM
Believe me, order is getting accepted. Many people confirmed this. This is official process so no chance of rejection.
By the way, the original post was about when online multiple discounts can be applied then why sales team says no we can’t apply more than, I am waiting for response on this.
01-04-2025 08:46 PM
Did you get an update on this?
Interested to see what response you received when trying to process this.