Data gifting

Peefee · ‎06-09-2022

Why can’t I data gift to my son via Mayer app ? , I used to be able to

Peefee · ‎06-09-2022

Problem sorted ,I updated app and hey presto.thanks

Schockwave · ‎06-09-2022

Welcome to the community,

I take it you mean My EE App. Are you both on the same account and are you the account holder? Could you check that it still says you are the account holder, just to make sure.

How much data have you gifted during your billing month?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Peefee · ‎06-09-2022

Problem sorted ,I updated app and hey presto.thanks

Schockwave · ‎06-09-2022

@Peefee , thank you for coming back and letting me know, glad updating the app sorted your problem.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

shug59 · ‎21-10-2022

is it possible to gift data to someone not on your account but is a EE customer ?

Schockwave · ‎21-10-2022

@shug59 , no, not possible, they have to be on the same account.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.