cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Customer Service

Vrgm52
Investigator
Investigator

Hi Can someone tell me the Telephone opening hours for the EE customer service On Saturday and Sunday Thanks

12 REPLIES 12
Neelima
Visitor

It too good service 

HughPB
Investigator
Investigator

The big issue is are you going to get any customer service.

Are you going to be able to get past the wall of useless service bots to speak to a real person.

If you do speak to a real person will their crib sheets allow them to resolve  you issue. Or is their primary objective to make you believe something is being done while keeping you away from the techie who may. 

If you want to talk to a real person type GUIDE in the response to the bot

Tech tier 2 were suppossed to call me back yesterday. But no surprise radio silence. They rely on your tied into a contract and believe you can't move so treet you as a sap and cash cow

Your response teams have not solve my issue in months.

Wasted money replacing hub and repeater units

They know there are issues with the hub software but are not honest about the issue

Your Tier 2 technicians are a myth 

Your customer service is a myth beyond pretending to be warm and cuddly. The are incapable or unwilling to solve anything beyond the basic issues