07-11-2023 11:48 AM
I am getting totally peeved off with ee why can't I check my new monthly bill on the day it is produced. I have tried 4 times to check it and it failed every time, I have uninstalled the ee app and reinstalled it and still nothing I won't be ringing customer services as it's a complete waste of time trying to get through to them. I should have waited for my contract to end in January and then gone to another phone company. I have always thought highly of EE as in the past I have never had problems with them, but now it seems they don't have the time to help us.
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07-11-2023 03:01 PM
07-11-2023 02:01 PM
Hi @Kh171
Welcome to the community.
I'm sorry to hear that you're having some problems with that. Have you tried downloading it from the EE online desktop site?
Chris
07-11-2023 03:01 PM
17-11-2023 05:36 PM
Having the same issue it says i have to pay £70 and will be my first billing (for a contract that is £20 with student discount) cancels payment every time on my phone even when i try using a different card tried it on my desktop and still saying that it cant be processed .
18-11-2023 08:10 AM
Hi @Eams95k
Welcome to the community.
Have you been able to speak to someone on 150 to look into this?
Chris