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Change address

NAKKEERAN
Investigator
Investigator

Changing my new address

70 REPLIES 70
RafaelS
Visitor

Hello, my name is Rafael Barbosa Souza and I need to change the address I have registered as I no longer live in the same house.

[Mod edit: Please don't post your address in this public forum. Thanks]

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @RafaelS 🙂

You can update your address in the EE app, just select View full usage > Settings > Change Billing Address.

Hope this helps.

James

Sonalbenchaudh
Visitor

Hello 

 I want to chang my new address.

James_B
EE Community Manager
EE Community Manager

Hi @Sonalbenchaudh,

Welcome to the EE Community. 🙂

You can update your address in the EE app, just select View full usage > Settings > Change Billing Address.

James

Adnantufail
Visitor

Want to change my address

Christopher_G
EE Community Support Team

Hi @Adnantufail 

Welcome to the community.

Please follow the instructions posted on the reply from @James_B above.

Chris

nealwardle
Visitor

My new home address is:

**************

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Thanks James. That was helpful. Although it might help to clarify where the setting is, in case anyone else has trouble spotting where to click. (similar to @Katie_B's post above)

In the app (on android as of 12.Jan.2024) tap Manage > Scroll to Control Centre and tap View Full Usage > scroll to Settings and tap Check Settings > Scroll to the bottom of the page and tap Change Billing Address

You may be prompted to go through a security check then you can change your address. Having spoken to someone in store earlier today, it might take up to 48 hours to update through all the systems so please bear this in mind)

Tevin
Just a Guy

Hi @nealwardle 

Please do NOT post your personal details on here. 

The mods on the forum cannot change your address for you. If you need help, please contact EE support

 

Tevin
Just a Guy

mand05
Visitor

I need to change my address