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Cant log in to my EE. I dont get the reset mail. Seems like its a common problem

Per1
Visitor

‎17-05-2023 09:27 PM

 
0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎18-05-2023 07:57 AM

Hi @Per1 

Is it your normal My EE account that you're looking to log into? Have you checked your spam/junk folder and you're definitely using the correct email address to log in?

Chris

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Christopher_G

‎18-05-2023 08:24 AM

@Per1   If you trying to do this via the my EE app it doesn’t work ( don’t know why ) you need this on a pc/tablet online. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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