Cant link my number

[Stephevans677]

Hi, 

Cant link my number to account put number in then get a code in sms and enter then its says can't link at minute come later after we fix things.

[Katie_B]

Please let me know how you get on @Stephevans677. 

Katie

[Stephevans677]

 this what I'm getting every time 

[Katie_B]

Hi @Stephevans677. 

If this continues after topping up please get in touch with our customer care team on 150. 

Katie

[Stephevans677]

I have been trying all day yesterday and today and it will not do it at all and how to I top up.

[Katie_B]

Have you tried using the Fast Top-Up route @Stephevans677?

Katie

[Stephevans677]

No how do I do that? 

And will I be able to link my number to new account when I've top up 

[Katie_B]

Hi @Stephevans677. 

Please click HERE. 

You should then be able to link your SIM. 

Katie

[Stephevans677]

I've top up and top up has gone on, just need to see if it will link in abit if not I will ring Cs to get them to try for me, thanks for your help 😊 

[Katie_B]

You are most welcome @Stephevans677. 

Please keep me posted. 

Katie

[Stephevans677]

Good evening, 

Thanks for your help all sorted now thanks.

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