Cant Find Itemised Call and Text on New App

seankd1 · ‎28-08-2022

Since updating last night to the new version of the App i cannot access itemised calls and texts for the numbers i have on my account. I can view data used but not calls and texts i have used to date.

I pay the monthly charge for this. I realise i can wait to the end of the month and see it on my bill but on old app i was able to view the usage day by day.

XRaySpeX · ‎18-09-2022

@joh1940 : Are you paying £2.50 pm for Itemised Billing? That's the only way you'll get non-chargeable items itemised.

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joh1940 · ‎18-09-2022

Yes I am paying this add on and I could always see recent calls and texts until the app updated. Although I get itemised bills at the end of each month, I sometimes need to see recent calls and texts but thank you for replying. I will call EE to see what they have to say

ffran · ‎17-10-2022

Me too! It's really poor that they've taken this away - especially as we're paying extra for this!