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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Names

I’ve got 2 sims registered on the account. Can I name them rather than having the number showing

Bill

Why is my bill never available to be seen.Also my last bills were higher, but I can't find out why because of the updated app.Losing faith in Ee, who I've been with for more years than I can remember

Resolved! EE not logging me in

Hi I’m new and I want to switch to ee from my current network but I’m having trouble with the app having problems and it stops me logging in and looking at deals for the sims and internet advice please

My ee app

Is the my ee app down as I've been unable to log in for sometime now?

Unable to set data cap

Hi. I have two lines on my account. The main line which I use has a data cap set at zero pounds. On my second line ( which my wife uses) , according to the settings it’s set at ‘ no cap’ . I’m unable to alter this to zero as it reverts back every ti...

Change of address

I have been trying to change my address online for over a week now and it continues to come up with an error message? Is there any other way to do this without having to call ?

My EE Login

Can my Login be changed from an email address to a Username

Postpaid Sim balance Not Shown

Dear Community, Hope you will be fine, I change my package from prepaid to postpaid but not be able to see my balance online, kindly guide me , how to see my existing balance or help me to where I have to contact for fix that issue.regards

Change address

I am in my EE app trying to change my address. But when I press ‘change address’ link it doesn’t take me anywhere. Is there a bug at the moment?

New App

It’s been over a week since the new EE app was launched and still we are experiencing problems. There was nothing wrong with the old app, why change something when everyone could access the services they need. Daily Text & call list is no longer avai...