Can’t remove EE notification from app
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22-06-2024 02:49 PM
I’ve got a notification showing on the EE app and I can’t remove it, there’s nothing in the app I can do to remove it.
I’ve turned off notifications and turn them back on again and this doesn’t solve the issue. I’ve removed the app and reinstalled and that didn’t help.
What I have noticed though, When I go to the help section and click on message us, in the top left-hand corner, it has a back arrow with a red circle indicating that I have a notification if I press the arrow with the notification it takes me to a search menu and it doesn’t get rid of it.
I can only presume this is a bug with the app.
Solved! See the answer below or view the solution in context.
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24-02-2025 03:58 PM
Thanks for confirming @Paul1911.
If you search the app store for the EE app does it show 'Update'?
Katie
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24-02-2025 04:06 PM
had update for ee app but not ee cyber security app

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