Can't link my phone to my EE account

[tave]

I am trying to link my new sim in my phone to my EE account. I get to the point in the process where I say that I pay the bills for the phone and then it says 'We're having trouble linking your products'. It's been like this for 2 days now.

Is there anything to fix this?

Thank you

[IvyL]

Well that's good... you have to pay EE to get the issue solved...

[ee_support_suck]

Been having the same issue for 6 months. Every month, I have to phone them up to get them to email the bill.

Going in circles with the support and same answers everytime. Went through the pain staking process of creating new email address to try and resolve it, but same issues on trying to link the account.

Latest correspondence is that it will be fixed by end of September/ first week of October. Won't hold my breath.