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Bills

robinoi
Visitor

‎01-01-2025 01:46 PM

For days now I want to see my bills but it says "problem we're fixing it". Also I have to go through the app, search 'bills' under help where it says 'open the app and look under manage' a different manage on a different app to the one on the app. EE are **bleep**.

 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎01-01-2025 02:00 PM

Hi @robinoi 

Can you view your bills on your EE online account.

Screenshot_20241225_054705_Chrome.jpg

On the app it is Manage - Billing:

tempFileForShare_20250101-140000.jpg

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Schockwave
EE Community Star
EE Community Star

‎01-01-2025 02:02 PM

Hello @robinoi ,

Welcome to the community,

If you open the app, you will see view my bills, click on that and then click on the one you want to view, you can then download it and see the breakdown of your bill. You can also click on manage and then bills, the same goes for logging in via the website, to your accounts.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.