Billing address change

[Corporatemc]

How can I change my billing address and post code. I have been trying but it’s not responding 

[Jon_K]

Hi @Corporatemc.

Welcome to the community.

Are you trying to change your address in your My EE Account online?

What happens when you try to make the change?

Jon

[Corporatemc]

It doesn’t take me to an edit page. It’s just reload and stops. 

[Christopher_G]

Could you try on a different device or browser please, @Corporatemc?

Chris

[Paulwalsh85]

Please can I change my billing address

[Christopher_G]

Hi @Paulwalsh85

Welcome to the community.

You can update your billing address in your My EE account, if you're set up as the Bill Payer in the Manage Numbers section.

Chris

[dkupsin]

I m trying to find that option. But in personal information, it does not allow it. Please advise how I can change my billing address on the account. Thanks 

[Katie_B]

Hello @dkupsin. 

Welcome to the community. 

Please visit My EE Online and follow these steps:

Menu > Account Settings > Scroll down to Account Details > Click check your address. 

You will then be taken to a page which will allow you to update your billing address after additional security. 

Katie

[8007]

Yes

[Jon_K]

Hi @8007 

Welcome to the community.

Is there anything we can help you with on here?

Jon