@Baileym04 if that’s via the app and cellular data that’s going to be content lock, You need to call customer support and with a credit card pay a refundable token to have content removed or you can go to a store with indicate photo ID and make the request to have content removed from your account there.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
