Application error: a client-side exception has occurred

[thisisbrit]

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine does not and I can't login to fix an issue with my child's phone line. Is there something wrong with my account? How can this be fixed so I can pay my child's bill???

[EEWebsiteSucks1]

The EE website is absolutely awful. Nothing ever works, it's like they dont want my money.

[Katie_B]

Hi @EEWebsiteSucks1. 

I am sorry to hear you are experiencing issues with the website. 

Please could you let us know what is happening so we can look into this further?

Katie

[daniel_hiscock]

im getting the 

Application error: a client-side exception has occurred (see the browser console for more information).

Whenim trying to unlock my phone

[Katie_B]

Hi @daniel_hiscock. 

Thanks for coming here. 

Have you been able to gain access to your phone? if yes, please try clearing cache and cookies. 

What phone are you using?

Katie