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Application error: a client-side exception has occurred (see the browser console

User43627
Visitor

linked my mobile to my account so i could see the package along with my broadband

got email to say it was all linked

website jsut says: 

Application error: a client-side exception has occurred (see the browser console for more information).

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @User43627 

Thanks for coming to the community.

Please try to login with the EE app to see if the same or a similar error message appears.

If it doesn't, it is worth trying to clear the cookies and cache from your browser and try to login with another browser of device.

If that doesn't help, or you see the same in the app, I'd recommend speaking to our tech guides so they can look into this further for you.

Michael

View solution in original post

1 REPLY 1
Michael_D
EE Community Support Team

Hi @User43627 

Thanks for coming to the community.

Please try to login with the EE app to see if the same or a similar error message appears.

If it doesn't, it is worth trying to clear the cookies and cache from your browser and try to login with another browser of device.

If that doesn't help, or you see the same in the app, I'd recommend speaking to our tech guides so they can look into this further for you.

Michael