Application error: a client-side exception has occurred (see the browser console

[StevePCW]

Can someone tell me how to get beyond this message to actually find the invoices.

Different devices and browsers make no difference.

App or website - no difference.

Clear cache - no difference

[Peter_W · Accepted solution]

Hi @StevePCW.

Welcome to the EE Community 😊

If you're having trouble viewing these via multiple devices, then it sounds like something isn't quite right with how your account is set up at our end. 

You're definitely best off reaching out to our mobile technical team, and we'll be able to help get this investigated further.

Peter

[nicdj]

Got the same error, in macOS, Windows 11, and IOS - guessing that there's no fix for this!

[Linzi_H]

Hi @nicdj 

Welcome to the Community.

If you're seeing the same error and tried the same steps as above, then you'll need to speak with our team directly to get this looked into further.

Linzi