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App not working again on android, pathetic.

Rogadog
Investigator
Investigator

The app in android just doesn't work - again ! For a company of this size & calibre, you think the would get this right. I deal with small companies who have developed amazing apps that just do what they are supposed to do seamlessly. Why can't ee/bt get it right ? Going back to O2 & they're mobile coverage is much better where I live.

7 REPLIES 7
Christopher_G
EE Community Support Team

Hi @Rogadog 

Could you try force closing your app and re-opening it? It should be working OK this morning.

Chris

Mine still isn't working after doing that 😞

Northerner
EE Community Star
EE Community Star

@Rogadog @ejmkeith 

Works ok on my S24 Ultra. 

Close the app then go into settings - apps and clearing the cache/data. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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Tried this too and still not working

Leanne_T
EE Community Support Team

Hi @ejmkeith 

What happens when you log into the EE app? 

Leanne.

Still not working on my android 

 

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @Stevestrange20 🙂

Which phone are you using?

What problems are you experiencing with the app?

James