App down?

[pgf1949]

Is the app down and the website slow?

[James_B]

Hi @pgf1949,

What issues are you experiencing with My EE?

Thanks

James

[pgf1949]

Hi
This applies to my iPhone 14 pro max.

On entering my login details it asks me to set a 4 digit PIN number. When this is entered it then tells me to back. And then it repeats itself without being able to login.

Running iOS 16.3.1

Peter

[James_B]

Hi @pgf1949,

Are there any updates available for the app?

James

[pgf1949]

Hi,

Have just retried this and now seems to work on the iPhone. Although, it looks like the layout has altered.

Peter

[James_B]

Thanks for letting us know @pgf1949 🙂

James