App & Website Down

R4i1 · ‎07-12-2025

The annoying message “we are working on it” on both the app and website. Does anyone know when these will be back up and running please?!

Northerner · ‎08-12-2025

Hi @R4i1

Back up now.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎08-12-2025

Hi @R4i1

Back up now.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.