Community Activity

Using 3rd party mesh system with EE Broadband

If I want to eventually use a 3rd party mesh system after getting EE broadband, do I just need to set aside the EE router and plug one of the mesh boxes direclty into the BT Openreach ONT/Modem?Also  - does this mean that an landline I have specified...

Javert by Investigator
  • 5 Views
  • 1 replies
  • 0 Helpful

Netflix Premium upgrade not wanted

Every month I have been sent an email saying thanks for your order of upgrading your Netflix subscription to premium......I do not use Netflix and this is the third consecutive month it has happened . After several phone calls got recredited, now at ...

Subtitles

Does anyone know how to turn off the subtitles with the Apple TV remote, my grandson of 2yrs found the control, since then the subtitles have been on & I can’t get rid on them. They are turned off either the television controls, but still on. Any hel...

CAC1 by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

Resolved! Setting Up a TP-link 5G Router

HelloI just go 5G in our area and the EE router is messing about (it was great with the old 4G) So I am trying to set up a TP-link 5 G router Archer NX200 with my EE Data Sim. The signal is strong but shows as No Internet.I have spoken to TP-link sup...

blackpet by Explorer
  • 1159 Views
  • 7 replies
  • 5 Helpful

Ordering EEBroadband send router to old address

I am planning to order EE broadband to a house I am buying with an requested activation date of the day we move in.The house already seems to have a BT Openreach Fibre modem on the wall.When I order the service, will I be able to specify to deliver t...

Javert by Investigator
  • 5 Views
  • 0 replies
  • 0 Helpful

Adding an Order to my Account

Hi, I've been lucky enough to get a Nintendo Switch 2 on pre order from EE, but as I didn't want to risk losing the pre order I purchased as a guest for quickness, so I was wondering is there anyway I could now add that order/pre order to my account ...

Resolved! Speaking with an actual person at EE

I'm looking to explore options for a phone/sim contract or sim only on EE and would like to speak to a human being to understand options not necessarily clear on the EE website.I called 0800 956 6000 and answered the prompts only to be told 'I'm sorr...