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Account

Ayreyzoe
Visitor

‎17-07-2023 09:37 PM

Hi, I have a account with board band with you but I’m struggling to get into my account that it’s been link with as it says the account has close, can I make a new one but I need to account billing and I don’t know it? Could you help me please 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎18-07-2023 07:58 AM

Hi @Ayreyzoe 

Thanks for coming here. 

Did you have the broadband and a mobile contract added to the same My EE? 

If so, do you no longer have the mobile plan? 

Leanne 🙂

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