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Account Settings

HollowayRoad
Established Contributor
Established Contributor

Are Menu and Account Settings no longer available? When touching on the 3 horizontal line link on the top left of this site it offers My EE and not Menu or Account Settings anywhere

6 REPLIES 6
EssexBoyEE
Ace Contributor
Ace Contributor

Are you Logged In when you try this?

 

Which Account Setting are you trying to get to.

@HollowayRoad  Click my EE as that’s your account.  From there you can access your account information

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
HollowayRoad
Established Contributor
Established Contributor

Hi, yes logged in. On Google it says " Online: You can get a PAC Code from EE by logging in to the My EE website. Once you've logged in, go to Menu > Account settings > "

I can't see Menu or Account Settings so maybe Google has this wrong.

Are you using a Phone (Model?) Or Laptop/PC


Do you mean PUK or PAC Code you would normally either Call or Text to get your PAC Code if your leaving EE.

 

How do I take the parental settings off I’m the account holder it’s under my name and won’t let me change it?

Jon_K
Former EE Employee

Hi @Tom20201.

 

Is this a contract or pay as you go line?

 

What happens when you try to change it?

 

Jon