Broadband & Landline
Post here to ask/answer questions around home broadband and landline
3616 PostsHome Services
Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.
Activity in Home Services
4g smart hub gaming
Hello all, i am currently on the 4g smart hub mobile broadband since i cannot get any fixed broadband where i live currently.I am looking to game on a certain game but are running in to a few issues. There's this game called FiveM which is basically ...
Alexa calling dialling but not audible on connection
I have had Alexa calling enabled with my EE account for some time and use the service regularly.Since a few days ago, when I make an outgoing call to a landline or mobile, the connection is made, but when the other person picks up, I am not audible, ...
EE took it upon themselves to set up a new 24 month contract
Bit of a long one but here we go.I'll start from the top - me and my partner both have a sim-only plan with EE which was nearing 12 months, as well as having BT broadband with TNT sports included. We are going to Europe a few times this year and I di...
EE Small Business Decision Maker role
have received a text message from EE stating your number has been nominated as the decision maker on your account. Please reply to this message......Can you confirm whether this is a genuine text message please as it provides a link and I don't want...
Resolved! BT broadband full WiFi transfer to EE 1.6gbps
BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...
1.6 busiest home package slow speeds
so officially switch from BT 900 to BT 1.6 gbps today, and what a disappointment it has been so far, not getting anyway near advertised speeds and even lower than guaranteed speed of 1.3gbps, most i have had is 1150mbps and sometimes shows 870mbps w...
Resolved! Message scam about rewards points from EE
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Unable to view broadband account
I moved from BT to EE broadband in January. I am no longer able to view my broadband account or bills, despite many phonecalls - at first I was calling weekly, then fortnightly, now I'm doing so monthly. I get an email saying view broadband bill, I c...
Ongoing WiFi problems after switch from BT Broadband
About 5 weeks ago we switched from BT to EE for our Broadband and TV. Starting to regret that decision. We were sent a new router, a new TV box and 3 WiFi plus boxes. This is the same equipment we had with BT for many years. Over this period we hardl...
BT Essential Digital Home Phone
Can this handset send texts?One way of getting help from New EE is to send a text to 66033; however, my mobile ISP isn’t EE and my plan won’t allow texting to this number. Telephoning EE on their landline number takes AGES to get to speak to an Advis...
