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Port Forwarding Issue

Hi,Apologies for the long post however I've tried to give as much detail as possible. My daughter has a Minecraft server which has been setup for years using port forwarding for the server and also for voice chat. We moved from BT to EE and set the ...

Fix problems connecting devices to your Smart Hub Plus or Smart Hub 3's WiFi

Following a recent firmware update, some Smart Hub Plus customers may find that certain WiFi devices or WiFi extenders have trouble connecting. Our engineers have identified the cause of the problem and are now rolling out a fix to affected Smart Hub...

Introducing Advanced Full Fibre from EE: 2.3 and 8 Gigabit broadband

Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...

EE Home Phone message "no link to the hub"

I have two Home Phone devises which should connect to the hub using the home router's WiFi . Only one of these instruments is connecting the other has an error message "no link to the hub" and does not list a means of registering the phone. How do i...

Pro 7 Router

Been having the same issues that many others have had with the extender, also random devices no longer connecting and not seeing the wifi networks/ssid. Thought at first it was the extender, having to re-connect using an ethernet cables, but I have b...

Resolved! EE Box Losing Wifi Connection

My EE box has started to lose its connection to my wifi router. Just now was the 3rd time in 24hrs. Unplugging and restarting the box did not cure it. Each time i have to got into the settings and reconnect the box to the wifi. This last time, it was...

Tv pavkage

Hi. Very new to EE. Just trying to get head around terms and conditions. EE sales rep was a real numpty and poorly briefed so his verbals not quite same as my pre contract summary. Questions if I may. Is Netflix included in basic package?never had NO...

Resolved! nintendo switch 2 bundle online codes already been used

i recently ordered and received the nintendo switch 2 bundle with 24 months switch online, express memory card and donkey kong gameafter setting up the console and signing in went to use the code cards given, but receive an error after typing stating...