Home Services

Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.

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Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

333 Posts

TV

Get help or share and discuss ideas, tips and solutions for all things TV

2423 Posts

Gaming

A place to swap tips and tricks and chat about all things gaming

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Security

Discussions around online safety including security and scams

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Activity in Home Services

Smart TV and WiFi problems

I recently joined EE broadband full fibre from Sky. I have 2 smart TVs . Hubby watches TV in the living room I go to watch the TV in another room, there is often a problem with the picture either in the living room or the other room, this results in ...

Heslopali by Investigator
  • 203 Views
  • 14 replies
  • 2 Helpful

Resolved! TNT sports recordings/schedule

Any known issues with TNT sports channels on the box pro? Had multiple failed recordings since Saturday & when checking live channels the info is often showing the previous program still being on instead of whats actually on meaning recordings are no...

garybs29 by Prodigious Contributor
  • 5280 Views
  • 35 replies
  • 10 Helpful

Lack of customer service

Can anyone tell me what is going on?I was supposed to be connected to fibre on the 22nd of June. It is now the 8th of July, and all I've received is poor excuses.I've just spent over 30 minutes with 150, who could not confirm when I will be connected...

Broadband

I have been with EE for nearly a year (broadband/TV/landline package) I have had  issues from the start broadband always going down many times a day (if for a short while - which is very annoying) tv often buffering whilst trying to watch programmes,...

Snuzan59 by Investigator
  • 27 Views
  • 4 replies
  • 0 Helpful

Series Link

I moved from Sky to EE TV and am starting to think I have made a huge mistake.  I have a few programmes that I watch regularly and so I tend to record series so I don’t miss any of the series.  I have discovered today that one of these programmes has...

Moragws by Visitor
  • 26 Views
  • 3 replies
  • 0 Helpful

Printer conectivity

I am a returning customer to BT/ Now EE!!was with Sky no issues at all except rising broadband cost.change over activated yesterday two TVs two mobiles one IPad connected (eventually ). I cannot for some reason connect my HO Envy 5530 printer . It is...

Compatability Mode for older devices!

Ella from Cardiff was excellent today giving advice. We've had repeated problems with the WiFi dropping off, yet every time we've contacted customer services we've been told that the connection was fine (speed tests done etc).  One occasion they even...

RH8EP by Explorer
  • 25 Views
  • 2 replies
  • 3 Helpful

Mobile Add on

Hi, I’m looking for some advice. I bought a Nintendo Switch 2 bundle through EE as a Mobile Add to Plan and received it on 2 July. I’m still within the 14-day return period, but I have already redeemed the included 12-month Nintendo Switch Online cod...

gw2610 by Contributor
  • 9 Views
  • 0 replies
  • 0 Helpful

Confused about switching from BT

Hi, allLooking to switch from BT to EE, currently on a BT contract that ends 22nd August.When looking at changing EE know my BT details, but are only offering me like-for-like deals ( 900mbps)I'd happily go down to 500mbps, the kids have moved out an...

bowfer by Explorer
  • 72 Views
  • 10 replies
  • 2 Helpful