EE Community info & News

Welcome!  Here you will find updates and info about the Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 3055 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 4519 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

Login.png Login 2.png Login 3.png Register 1.png
Sean_D by Former EE Community Manager
  • 7642 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

first steps badge.PNG familiar face badge.PNG helping hand.PNG Badges.png
Sean_D by Former EE Community Manager
  • 9843 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

Community Stars.png
Sean_D by Former EE Community Manager
  • 8694 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 7739 Views
  • 0 replies
  • 5 Helpful

Pension

HiI'm trying to locate details on the pension i paid into with EE from Aug 2006 to June 2012.I've contacted Scottish Widows who say they have no trace and been referred to Zurich who held them prior and they said they also have no trace. I'm now at a...

ama_696 by Visitor
  • 535 Views
  • 1 replies
  • 1 Helpful

Resolved! Just a little thank you!

I don’t know if this is the right place to post this and that this finds the right people because I didn’t get to reply to the message before the conversation was closed on EE messaging chat! I just wanted to say thank you so much to Sushant and Mohi...

LeaPea07 by Explorer
  • 971 Views
  • 4 replies
  • 6 Helpful

Resolved! Profile Post Count

Why is the Profile Post count far higher than the sum of the posts shown under Posts & Replies, often vastly higher (e.g. @Hippy 's)? Guessing it's something to do with Archived threads, but even newbies' Profiles have this discrepancy. EDIT: While I...

XRaySpeX by EE Community Star
  • 791 Views
  • 2 replies
  • 0 Helpful

2FA

EE seem to be threatening to make me use 2FA to log on to this Community.This will not sit well with me

Resolved! XRaySpeX Can't Login to Community

This is really XRaySpex really. I can't login as myself!It's logging me in as this user, which is associated with a diff EE a/c for my BB. No matter how much I log this user out & login as XRaySpeX's Community's EE user it always takes me back to thi...

Login requirements for forums seem very excessive.

Hi I have observed the login session if not used for a day or so (maybe even less) will expire, which seems an extremely short period to automatically log someone out.  However with my browser able to auto fill the login details its still not too inc...

chrcolk by Skilled Contributor
  • 1520 Views
  • 3 replies
  • 7 Helpful

Resolved! Staff Feedback

Good afternoon,Having seen some similar posts, I wonder if someone could help me with how to compliment a member of staff.  I called customer services today with the intention of ending my contract(s) with EE but after speaking to Amanda I am now awa...